NZERO Help Center

Everything you need to know about our 100% organic waxes and lubes. Can’t find your answer? Write to us at hola@nzerowax.com.

How can we help?

FAQ

NZERO & sustainability

What makes NZERO different?

NZERO develops 100% organic and sustainable waxes and lubricants. Our formulas use vegetable, natural ingredients — never petroleum (crude oil) or fossil fuel resources.

Are NZERO products fluorine-free?

Yes. Our formulas contain no fluorocarbons, no mineral oils and no toxins, while delivering high performance.

Can I wax indoors?

Yes. NZERO waxes produce no volatile emissions, so you can wax at home, in the hotel, at the bar or with friends — without fumes, without mess and without harming the environment.

Has NZERO received any awards?

NZERO won the B-STEP Award in Barcelona and was nominated for the German Sustainability Award 2023.

Snow wax

Which wax colour should I choose?

Each colour matches a temperature and snow condition:

  • WARM (yellow): 0°C to -6°C, wet snow
  • COLD (pink): -4°C to -12°C, dry snow
  • EXTRA COLD (green): -10°C to -30°C, dry snow
  • UNIVERSAL (white): one wax for all conditions
Liquid applicator, solid bar or 500 g block?
  • Liquid applicators: award-winning bottles with a built-in sponge for quick application at home or on the slopes.
  • Solid wax bars: colour-coded, FSC-certified packaging, for beginners, regular riders and professional waxers.
  • 500 g blocks: for workshops, heavy users and anyone who prefers fewer, larger units.
Is NZERO wax suitable for my discipline?

Yes. Our snow range covers snowboard, alpine skiing, ski touring, cross-country and skimo.

I rent my skis. Is waxing worth it?

Absolutely. A well-waxed base gives you more grip, more glide, cleaner turns and safer control. With the liquid applicator it only takes a few minutes, with no workshop needed.

Do I need special tools?

Not for the liquid applicator. For solid wax, our SNOW TOOLS range includes the brush and scraper you need.

Bike lubes

WET or DRY: which lube is right for me?

Choose WET for rain, mud and wet conditions, and DRY for dry, dusty conditions.

Do you also make degreaser and grease?

Yes. The BIKE range includes a degreaser and a grease, also formulated without petroleum-based ingredients.

Orders & shipping

How much does shipping cost?

Free shipping in the EU on orders over €21, and free UK shipping on orders over £35. Shipping costs for other orders are shown at checkout.

Is there a discount on my first order?

Yes. Subscribe to our newsletter and confirm your email to receive 10% off your first order.

What is your returns policy?

You can find all the details in our refund policy. If you have any questions, write to us at hola@nzerowax.com.

Stores & dealers

Where can I buy NZERO near me?

Use our Store Locator to find NZERO stores and distributors in your country.

How can I become a NZERO dealer?

We are always looking for new partners. Contact us at hola@nzerowax.com and tell us about your shop.

Still have questions?

Our team will be happy to help you choose the right wax or lube.